Your data stays in Microsoft 365

Affordable scheduling, time entry, and forms for volunteer EMS and fire—built around the Microsoft 365 you already use.

Serving those who serve others.

What We Do

Workforce Management

My Profile, qualifications, positions, and shift eligibility in one place—so scheduling and coverage reflect the credentials and rules you maintain.

Scheduling

Build and adjust the schedule, handle swaps and time off, and run email-driven availability checks—so open shifts get claimed and who's working stays clear.

Time Entry

Clock in and clock out for the shift you're working—simple on a phone, aligned with the schedule, and built for accurate time records.

Custom Forms

Rig checks, med checks, incident reports, and shift paperwork—defined by your SOPs, not locked to someone else's template.

What We Don't Do

Manage user accounts and passwords — Sign-in is powered by Microsoft so a Microsoft account is required for all users. Password resets, MFA, and identity security are handled by Microsoft and your admins.
Store your data — Your operational records live in your Microsoft 365 / SharePoint tenant. RescueDesk is granted access by your admins to your data so we can work with it securely.
Process payroll — Time is captured for operations; a direct relationship with a payroll company is still required. We offer custom payroll integrations by request.
911, dispatch, or CAD — We do not take or route calls, recommend units, or assist in computer-aided dispatch.
Patient care or ePCR — We do not store clinical documentation, treatment records, or billing tied to patient care.
Fleet or telematics — We do not integrate with vehicle GPS, fleet maintenance, or apparatus lifecycle systems.
Training delivery / LMS — We do not host courses or replace a full learning-management system.